Privacy Policy
Effective Date: January 1, 2026 • Last Revised: October 2026
D&B Knowles System Learning LLC ("we", "us", or "our") is dedicated to protecting the privacy, confidentiality, and security of our prospective students, registered learners, and corporate clients. This policy describes how we collect, store, process, and safeguard your personal information.
1. Identification of Data Controller
The data controller responsible for the processing of personal data gathered via this website is:
Address: Bowler Road, O'Fallon, Illinois, 62269, United States of America
Telephone: +1 (582) 394-1278
Email: [email protected]
2. Categories of Information We Collect
We may collect and process the following categories of data:
- Contact Information: Full legal name, work email address, telephone number, job title, and employer/organization name submitted when registering for training or requesting course information.
- Educational & Course Enrollment Records: Selected courses, cohort start dates, attendance, laboratory completion metrics, and digital certificate issue dates.
- Billing and Invoicing Information: Corporate billing address, purchase order numbers, payment confirmation identifiers, and tax exemption certificates. (Note: Credit card processing is conducted via PCI-DSS Level 1 compliant processors; we do not store raw credit card numbers on our local servers).
- Technical & Telemetry Data: IP address, browser type and version, operating system, referrer URL, pages visited, and interaction timestamps for site reliability, security, and Google Ads compliance verification.
3. Lawful Basis and Purposes for Processing
We process personal data strictly in accordance with applicable US state, federal, and international privacy standards (including GDPR and CCPA):
- Contractual Performance: To fulfill training course registrations, provision virtual sandbox lab environments, grant portal access, and issue completion certificates.
- Customer Support & Communications: To respond to syllabus requests, provide scheduling updates, send class reminder notifications, and handle billing inquiries.
- Legal & Tax Compliance: To maintain commercial educational books, tax records, and comply with US corporate reporting requirements.
- Search Advertising Transparency & Quality: To evaluate landing page performance, verify authentic lead submissions, prevent fraudulent bot traffic, and measure Google Ads campaign efficacy.
4. Cookies, Analytics & Advertising Disclosures
Our website utilizes cookies and local storage tokens to deliver fundamental functionality (such as remembering form progress and modal dialog states) and analytical tags to understand website navigation patterns.
Google Ads & Conversion Tracking: When users visit our site via sponsored search advertising, non-personally identifiable conversion signals may be transmitted to Google Ads to quantify whether a click resulted in an enrollment or syllabus inquiry. You may opt out of personalized search advertising via Google's Ads Settings (adssettings.google.com) or manage browser cookie preferences at any time through our Cookie Policy.
5. Information Sharing and Disclosure
We do not sell, rent, lease, or trade personal data to third parties. We only share information with vetted service providers operating under strict confidentiality agreements solely for operational requirements:
- Virtual classroom and webinar infrastructure platforms
- Cloud database laboratory hosting providers (pre-configured student sandboxes)
- Secure payment processing gateways and enterprise accounting systems
- Law enforcement or regulatory authorities solely when required by lawful subpoena or applicable statute
6. International Data Transfers & Storage Security
Our primary infrastructure and servers are situated in the United States. We implement industry-standard technical, administrative, and physical safeguards, including 256-bit TLS encryption in transit, salted password hashing, and restricted role-based employee access controls.
7. Student Data Retention Period
We retain enrollment and certification records for up to 7 years to permit alumni credential verification for employers and satisfy standard accounting requirements. Prospective student inquiries that do not result in enrollment are purged or anonymized after 24 months.
8. Your Rights (GDPR & US State Privacy Laws)
Depending on your jurisdiction, you possess the right to:
- Request access to the personal data we hold about you.
- Request rectification of incorrect or incomplete personal data.
- Request erasure of your data ("Right to be Forgotten"), subject to statutory record-keeping constraints.
- Object to or restrict specific processing operations.
- Request data portability in a machine-readable format.
- Opt out of commercial promotional emails at any time using the one-click unsubscribe link or by emailing our privacy desk.
9. Contacting Our Privacy Officer
To exercise any of your rights or ask questions regarding this policy, please reach out to our privacy administration team:
Address: Bowler Road, O'Fallon, Illinois, 62269, USA
Phone: +1 (582) 394-1278
Email: [email protected]